Eviction Diversion

On September 1, 2020, the City of Philadelphia launched the Eviction Diversion Program, a groundbreaking initiative to help landlords and tenants come to agreements without having to go to Court. Modeled off of the nationally-recognized Mortgage Foreclosure Diversion Program, the Eviction Diversion Program is staffed by highly-trained counselors and volunteer mediators to resolve disputes.

As of January 10, 2022, under a new City Ordinance, landlords are required to send their tenants a Notice of Diversion Rights and apply to participate in the Eviction Diversion prior to filing an eviction case in court.  Partner organizations, including Philadelphia Legal Assistance and Good Shepherd, reach out to the tenants to connect them with support in completing the rental assistance application and schedule mediation sessions to help resolve correlating or remaining issues. Here is a flowchart showing the Eviction Diversion process. Find more information and updates to the program at the Eviction Diversion Program About page and FAQ.

The Diversion Program brings together tenants, landlords, volunteer mediators and non-profit housing counselors to work out agreements.  Housing Counselors work with tenants to apply for available resources including rental assistance and negotiate sustainable payment agreements.

Benefits of Diversion: 

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